Welcome to Proffitt & Holt

What Our Clients Say Abbots Langley Office



Testimonials - Abbots Langley Office

"Despite some incredibly complex circumstances with multiple parties in a convoluted chain, Amanda was at all times professional, courteous and diplomatic. Her communications were clear and frequent and at all times I felt that I was in the loop and knew as much as she did.  It was an incredibly frustrating situation from start to finish, but I thought Amanda did an remarkable job in managing some very difficult personalities as I'm not sure that I would have been able to keep such a level head.  She went above and beyond the call of duty and I would often receive communications outside of working hours, showing her dedication to make sure that information was being passed along.  

"In a nutshell, she was great and I wouldn't hesitate to recommend her and Proffitt and Holt's services based on the experience and client handling I have just received.  She did a fantastic job and I thought it would be nice to let you know."

Victoria Reeve

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"Thank you so much for everything and may I extend my thanks to the team also. Great service from day one and I am very happy."

Tracey 

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Another lovely testimonial.

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"I would highly recommend Profitt and Holt to rent or sell my property.  They have been an absolute pleasure to deal with, nothing but professional and made letting my property totally hassle free compared to my previous "not so great" experiences with other estate agents.

"The staff in the Abbots Langley branch were so so lovely, especially John Armstrong who dealt with me throughout the 3 years of letting my property. Many thanks."

Ciara Gillen

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"I rang and said a personal thank you to Amanda who has been an absolute rock in the past few weeks and a pleasure to work with."

Ian Sumner

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"I just wanted to drop you an email and say thank you for all your help, support and guidance over this entire process.

"From putting in the offer to completion Proffitt & Holt have been great."

Katherine Mann and Daniel hill ___________________________________________________________________________________________________ 

"Thank you for all your help in selling our house. It certainly all seemed to go very smoothly once you found us the right buyers.

"Thank you very much once again and best wishes for the future."

Gill & John Cotton

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"Very professional and efficient."

Jonathan Gomme, Seller

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"A most professional company, offering excellent management. We were very satisfied with the fantastic help we received from Mary."

Mrs Heather Richardson, Seller

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"Brilliant estate agents, great service and attention to detail outstanding. Ed Davies was our agent and he was brilliant for us."

Ross Sears, Buyer

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"Excellent all the way especially as I retired and returned north during the process and they were able to handle everything on my behalf."

Brian Symington, Seller

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"Thank you for all your help, couldn't have asked for a better service!"

Rosemary Brown

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"May I take this opportunity to thank you for the exceptional way that you have handled the sale of our house.

"You have kept us informed every step of the way, and encouraged us when we felt disappointed.

"We value your understanding of our need to be in Australia as soon as possible with our sick grandchild.

Our grateful thanks."

Heather Richardson

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"Thank you so much for all that you have done for the sale of our house. Whenever we have telephoned the office we have always been courteously and professionally dealt with, and messages always delivered. You certainly offer a service that I know other estate agents are envious of. I congratulate you on such a high quality of service.

"Thank you for all you have done to help our sale."

Heather Richardson 

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"Thanks again for all of your help and I have to say that you are by far the best estate agent that we've dealt with."

Sean & Laura

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"I just wanted to drop you a line and thank you for all your help in the successful sale of 29 The Grange.  I can’t believe how smoothly it all went and I am sure that it is down to all your hard work in keeping everyone involved and fully informed and, I am sure where necessary, giving a gentle nudge where required.  

"When we came to put the property on the market, not really knowing of any agents in the area, I remembered that when we viewed properties with Proffitt & Holt they were by far the most professional, organised and helpful agents we came across so hoped that in the last four years your service remained the same.  I am delighted to say that you did not disappoint in any area.  Mark Soames was very knowledge about the retirement flats and said that P & H had very good relationships with the management company and could be relied on to push things through where necessary. 

"I have absolutely no hesitation in recommending you or your company to any prospective sellers and have indeed told my sister-in-law to spread the word that you are the only agent in the area to use!

"Thank you once again for all your hard work, you made what was a difficult time for all the family much, much easier and for that we are all eternally grateful.

"Keep up the good work."

Graham & Sandra Bolton    

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"I chose to sell my three properties through Proffitt and Holt, and overall they made the whole experience incredibly simple for me, and this was down to the first class service they delivered. Throughout the experience they ensured that I was aware of everything that was happening through their detailed communication, whether it was via email, telephone or face-to- face. Ed and Harry in particular ensured that I was up-to-date on every development of the sale through regular correspondence, and they were a pleasure to work with.

"Overall the total package Proffitt and Holt offered was first rate, down to advice they gave me, marketing they provided, as well negotiating on my behalf, ensuring that as a seller I felt like their number one priority to their business. I couldn’t recommend them more."

Jon Gomme

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"What a brilliant company. We have bought and sold a few houses in the past, but have never dealt with a more efficient estate agency. Mary Tonna was our first contact when she showed us properties and she impressed us from the start. We found a property we wanted and Mary supported us from start to finish. She is the ultimate professional. She is calm, reassuring and experienced. Always taking and returning your calls. Nothing seemed too much trouble for her. In Mary's absence, everyone in the office knew what was going on and kept everything running smoothly.

"Mary was wonderful; this company deserves its reputation. Thank you Mary and Proffit & Holtt.

"We would not hesitate to recommend this company or use you again."

Billy and Sylvia Sewell

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"A massive thank you for sorting us out, I am so happy with the house and have had a lovely experience of you as letting agents."

 
Claire Mccain
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"Just a quick note to say I am VERY happy with Proffitt & Holt. Please send my sincere gratitude to Mark, Mary and Ed for their AMAZING customer service skills. They truly are brilliant people and an asset to the organisation. "

With very best wishes,

Annalisa 

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Feedback From Buyers & Sellers Submitted for The ESTAS Awards 2013

"P&H are always polite and helpful and I would have no hesitation selling my property through them again.
I would have no hesitation in selling a property through P&H again and would recommend them to anyone thinking of doing the same."

"Tom at Proffitt and Holt was absolutely excellent and went the extra mile always. He made sure we were always on track even organising things for us that were probably outside of his remit. He moved mountains to move the sale on. The P&H team was fab. Mark Soanes provided an excellent sales service, ably supported by Ed who kept us well informed through each step of the process."

"Mark and all staff very helpful. Our property sold very quickly. No board or advert in the paper. They seemed to have someone already interested."

"I dealt with Mary Tonna at Abbots Langley who was excellent - very friendly, helpful and good communications."

"Mary did an excellent job, couldn't recommend more!"

"Mary and Pat were extremely helpful and made every effort to ensure the sale went through in 6 weeks."

"The smoothest home-buying we've experienced, and the best estate agents we've ever dealt with - polite, knowledgeable, prompt. Ed Davies was a marvel!"

"Mary at Proffitt and Holt Abbots Langley is an absolute star! I don’t know what I would have done without her!"

"Ed Davies was a pleasure to deal with, he made the transaction smooth and was always on hand to offer advice or answer questions. The firm should be proud to have him as a member. Thanks again." Tom Clark

"A very friendly and professional service from start to finish. Our house move was the smoothest I have experienced. The valuation was key and spot on from Mark Soanes and Mary Tonna liaised with all parties and kept me updated - an excellent service!"

"A good friendly local company that deliver an above average service in most areas. Always ready to help and follow instructions from their customers."

"Mary from Proffitt dealt with the sale of my flat. She kept me regularly informed and nothing was ever too much trouble."

"Everyone we dealt with at Proffitt's was courteous, professional and great to work with. Mark, Ed and Mary were all exceptional."

"First time of buying a house was very easy with the help of my estate agent Mary Tonna. She kept me informed of available houses on the market and she seemed to know exactly what I wanted and for that I am extremely grateful."

"We were particularly impressed by and grateful to Ed Davies for helping us find our property and dealing with problems that arose. We were also grateful for the mortgage advice from Pat Hogan received through P&H." Victoria and Gavin Tickner.

"Mark and Mary were just fabulous throughout the sale of our home, they clearly have excellent knowledge of the local market and gave consistent reliable advice."

"The communication was always good and Mary was particularly on the ball throughout the process. Many thanks to all the staff."

"Mark and Mary offered us an excellent service from start to finish, they were completely reliable and communicated with us effectively and regularly by phone, email and in person."

V"ery proffesional service."

"Great service received from Proffitt and Holt"

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